Crisis and Other Support Options
We do not provide emergency or crisis support. If you need urgent or immediate support, please contact the following:
Emergency assistance
000
24 hours/7 days
The Victorian Department of Health has compiled a list of telephone and online support services for people affected by mental health issues, with targeted services on particular issues or for particular groups in the community.
Expert health advice from a nurse
1300 60 60 24
24 hours/7 days
Area mental health services triage
Generally the first point of contact for people seeking a specialist mental health response that will identify the urgency and nature of response required
Phone numbers are available in each area
24 hours/7 days
Depression, anxiety and related disorders
1300 22 4636
24 hours/7 days
Crisis support, suicide prevention and mental health support services
13 11 14
24 hours/7 days
24-hour crisis support and counselling
1300 659 467
24 hours/7 days
People affected by suicide
1300 651 251
24 hours/7 days
People affected by complex mental health issues
1800 187 263
10am – 10pm weekdays
The Followings Are Services For Specific Needs And Communities:
Telephone counselling service for people aged between 5 and 25 / 24-hour service
1800 55 1800
24 hours/7days
Young people aged 12–25
1800 650 890
Telephone: 10pm to 1am
Online counselling: 1pm to 1am
Parents and carers with children from birth to 18 years
13 22 89
8 am–midnight/7 days
Safe Steps (Family Violence Response Centre)
Family violence support
1800 015 188
24 hours/7 days
Gay, lesbian, bisexual, transgender and intersex (GLBTI) communities.
9663 2939 or 1800 184 527
Mon–Thurs 6 pm–10 pm
Fri–Sun 6pm–9pm
Sexual Assault Crisis Line Victoria
Victims/survivors of past and recent sexual assault
1800 806 292
5 pm–9 am/7 days
Support for experiencing loss and grief, Lines open from Midday to 3am 7 days per week
1300 845 745
12 noon–3 am/7 days
People impacted by drug use
1800 888 236
24 hours/7 days
People impacted by drug use
1300 660 068
9am–9pm weekdays
Post or ante natal depression
1300 726 306
9 am–7 pm weekdays
Gambling
1800 858 858
24 hours/7 days
Anxiety disorders and depression
1300 269 438 or 9830 0533
10am–4pm weekdays
Men dealing with relationship problems
1300 78 99 78
24 hours/7 days
People in rural and remote areas
1800 805 391
24 hours/7 days
